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FAQ
Following are the questions which we assume that you might want to know, however if you have anything else that you want to ask please use the email button and fill in the simple form with your querry, we shall respond as soon as possible, alternatively you can call us, for information on ways to contact
click here.
A: Yes, any tour package that you book/purchase from us ( exclusively from us listed
here) you shall go into a contract with us and as per the contract terms and conditions we shall be obliged to offer you the services on account of travel hotel and transportation as per the contract binding. Incase if we fail to provide you the service that we have comited you may be meritting full or partial refund for breach of contract other than force mejure or reasons that are beyond our control "
A: Yes, your money is absolutely safe cause besides the hajj and umrah tours all the high end products such as tvs electronics laptops etc that you see are from the most reliable vendors in the Uk like Amazon and PC world, so you can shop in ease and comfort. Except for our indegnous products which includes tours every product that you purchase will be processed through an external payment gateway of the most reliable vendors. As regards to the returns and refunds policy that shall be of the respective seller and your satutory rights would be protected as per the terms and conditions that you agree upon, if you have any other questions please
click to mail us or mail us at
customerservice@affordableislamictours.co.uk
A: Dear visitor this site offers free listng to Tour operators offering Hajj and Umrah services. Incase you buy a tour from any other tour operator please get in touch with them personaly and insist on gettin into a contract in which the first party i.e the tour operator comits on the services that he is bound to provide on account of accomodation, travel etc. The common problem faced by pilgrims is that they are not offerd what they are promised, for instance if they have been promised three star accomodation you might probably get one star. So it is always advisable to get in details and preferably go to a tour operator who offers some sort of refunds policy and is willing to get in a contract with you.
A: If you buy a tour from Affordable Islamic Tours you can pay using following:
Cash
Paypal
Google Checkout
Online Bank Transfer
Credit Card
Debit Card
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A: Yes we are a privated limited company registered by the Registrar for England and Wales under the name of AFFPRDABLE ISLAMIC TOURS LIMITED incorporated under the Companies Act 2006 as a private company limited by shares and the situation of the registered office is in England and Wales. You can check our details at the companies house website.
A: Approved tour operators are those which have been approved by the ministry of Hajj KSA, and you can check them on the ministries home page. all other tour operators basically act as agents on behalf of them mostly on some percentage.
Social networking FAQs
Social networking e.g you tube , facbook and twitter etc haverevolutionized the way we spread our word in these modren times. Help us spread our word by suggesting us to your friends and relatives on face book and twitter.
Donation to Islamic Centre
Dear visitor any thing that you purchase in the following form
Hajj Package single , group or as a part of tour
Umrah package single, group or as apart of tour
Book a tour for a Ziarat
Buy goods e.g books electronics PCs Laptops etc (except for Amazon products as it against amazons policy to offer incentives to potential buyers so we cannot declare that we shall be giving a percentage of earnings towards a particular cause)
Two percent of after tax profit shall be donated to the Islamic centre for the purpose to organize social gatherings and seminars (as appropriate) for our muslim community specificly targeting our youth
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Responsibility of Tour Operatorsonation Listing there Services
As a tour operator if you list your services, you shall be liable to provide all the services that you have listed as an advertisement to your propective client. In no way would we arbitrate incase of any dispute arrising on account of services that you may have advertized and failed to provide. You are responsible to make your client aware of his satutory rights and your terms and conditions should be clearly spelt out.